Tsvetelina Petrova
“Ivan P. Pavlov” Vocational School of Tourism (Ruse)
https://doi.org/10.53656/voc23-153pred
Absract. The text discusses the concept of hotel management according to Bulgarian and foreign researchers, describes the organization and management of hotel activities, personnel management and presents a hotel from practice.
Keywords: tourism; hospitality; organizational structure; staff; management; hotel
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